SaaS

Attendance drops before payment does. The four signals that come before a member cancels, the message that works when they show up, and what you need to record to see them at all.

What to actually check before signing up: CLP payments, electronic receipts, access control, data export, and the obligations Ley 21.719 brings for health data.

Five shifts redefining SaaS — built-in AI, real-usage pricing, verticalization, open ecosystems and security — and the business models that come with them.